Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies we reference, apply to your access to and use of treeservicecharlestonsc.com and any related website that links to these Terms (the "Website"). Please review them carefully, as they govern your rights and responsibilities.
By using the Website, you agree to follow these Terms. If you do not accept them, do not use the Website. We may update these Terms or limit access at any time, with or without notice. Your continued use of the Website means you accept the revised Terms. The Website is intended for users in the United States and its territories. You confirm that you are of legal age and satisfy these requirements.
Our Privacy Policy explains how personal information is collected and used, and it is part of these Terms. By using the Website, you acknowledge that you have read and accepted the Privacy Policy.
These Terms include a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a technology platform that lets homeowners and consumers send service requests to independent providers that offer home improvement, maintenance, repair, renovation, and related services ("Third-Party Providers").
We do not:
- Provide home improvement or professional services ourselves.
- Review the quality, licensing, or legality of Third-Party Providers.
- Confirm whether providers comply with laws or licensing rules.
- Sponsor, employ, or endorse Third-Party Providers.
Using the Website gives you:
- Tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customer opportunities.
You use the Website at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you agree that we may use your information as described in the Privacy Policy. You also give us and Third-Party Providers permission to contact you by:
- Phone (including autodialed or prerecorded calls)
- Text message
- Postal mail
Message and data rates may apply. Consent is not required to make a purchase. You can opt out by following the instructions provided.
You agree that:
- The information you submit is complete and accurate.
- We may monitor or record phone calls.
3. Eligibility and Authority
You may use the Website only if you can enter into a binding contract and meet all of the following:
- Are at least 18 years old.
- Are located in the United States or its territories.
- Are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a business, you confirm that you have the authority to bind that business.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on devices you own or control. All rights not expressly granted are reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or break the law.
- Scrape, hack, interfere with, or overload the Website.
- Gather user data for unsolicited outreach.
- Misrepresent yourself or any information you provide.
- Copy, frame, monitor, modify, or reuse content without permission.
- Reverse engineer the Website or bypass security protections.
We may suspend or end access at any time, without notice.
6. User Content and Feedback
You may submit content such as reviews, messages, or feedback. You keep ownership of what you submit, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent that:
- You own the content or have the right to share it.
- The content does not violate any law or the rights of others.
We may use feedback for any purpose without any duty to compensate you.
7. Links and Third-Party Sites
Any links to Third-Party Providers or outside websites are provided for convenience only. We are not responsible for their content, policies, or business practices. Your use of those sites is governed by their own terms.
8. No Endorsement or Contracting
We do not verify, endorse, or guarantee any provider. Any quotes displayed are for information only and are not binding. Any agreement for services is strictly between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to contact you using automated technology, including by phone or email. Consent is not required to buy services. See Section 2 for opt-out information.
10. Disputes with Third Parties and Release
Any dispute with a Third-Party Provider is solely between you and that provider. You release us from claims arising from those disputes.
California residents waive Civil Code §1542; comparable waivers apply where permitted by law.
11. Intentional False Information
Submitting false contact or address information may create legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including copyrights and trademarks, belongs to us or our licensors. Nothing in these Terms transfers ownership to you.
13. Reliance on Information
Information on the Website may be incomplete, inaccurate, or out of date. We do not promise that it is complete or correct.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Certain sections survive termination, including disclaimers and arbitration provisions.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the fullest extent allowed by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions may not allow these limits.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising out of your:
- Violation of these Terms
- Content you submit
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the work and where it appears
- Your contact details
- A statement that you are authorized to act
False claims may create liability.
19. Electronic Communications
You agree to receive communications electronically through email or Website postings. Those communications satisfy any legal requirement for a written notice.
20. Dispute Resolution and Arbitration
Disputes must be resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be decided based on written submissions.
- No class actions or jury trials allowed.
- The arbitrator's decision is final and binding.
21. Choice of Law and Venue
Delaware law governs these Terms.
Any dispute not subject to arbitration must be filed in state or federal courts in Delaware.
22. International Use
The Website is operated from the U.S. If you access it from outside the country, you do so at your own risk.
23. Force Majeure
We are not responsible for delays caused by events beyond our control, including natural disasters, war, or power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be filed within one year unless the law says otherwise.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found unenforceable, the rest remains effective.
Headings are included for convenience only.
These Terms and the Privacy Policy form the complete agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
No third party has rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
