Last Updated: October 6, 2025
At treeservicecharlestonsc.com, also referred to as "treeservicecharlestonsc.com," "we," or "us," we take your privacy seriously.
This policy outlines what information we collect, how we use it, who may receive it, and what choices are available to you. By visiting treeservicecharlestonsc.com or any website that links to this policy, you agree to the terms below.
Scope
This policy covers information collected:
- On our Website
- Through emails, text messages, and other electronic communication with us
- Through our ads and apps on third-party sites when they reference this policy
It does not apply to information gathered offline or on websites we do not operate or control.
Information We Collect
We gather information in three ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Service request details, such as location, scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages viewed, links clicked, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or engagement history
- Service request validation and fraud screening
- Advertising and analytics data, including email interaction data
Your information may be processed in the United States and other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Understand how the Website performs
- Tailor content to users
- Support advertising efforts
Most browsers allow you to block or remove cookies. Some features may not function properly if you do.
Third parties may also place cookies on your device, and we do not control those cookies.
Interest-Based Advertising
We may partner with others to deliver ads that reflect your interests.
These partners may use identifiers such as IP addresses, cookie IDs, and hashed email addresses to recognize your device.
For more information or to opt out, visit:
How We Use Your Information
We use collected information to:
- Operate and enhance our services and Website
- Review and complete your service requests
- Connect you with service providers that match your request
- Send request-related updates, support messages, and other communications
- Customize your experience and our marketing
- Conduct research, analytics, and product development
- Identify, prevent, and address fraud, abuse, and security concerns
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We may share information in the following ways:
Service Providers and Provider Networks
When you request a quote or service, we share the details needed to complete that request with third-party service providers and provider networks.
Corporate Family and Affiliates
We may disclose information to our parent companies, subsidiaries, and affiliates.
Vendors
We work with vendors that help run our Website and business, including providers for analytics, security, payments, support, and marketing.
They may use personal information only to perform services on our behalf.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you submit, such as an email address, may also be shared with marketing partners that sent you to us.
Aggregated or De-Identified Data
We may share information that does not identify you personally.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may transfer information as part of a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may handle it under its own privacy policy.
Your Choices
- Do not provide information: You may view public pages without sharing personal data, but we cannot process service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to stop future marketing messages from us. This will not stop messages from providers who received your request.
- Cookies: Adjust cookie settings in your browser or use the opt-out links above.
Access and Control
You may ask us to:
- Review the data we hold about you
- Fix inaccurate information
- Delete information, subject to legal or operational requirements
- Raise concerns about how we use your data
Use the contact options listed in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- The type and sensitivity of the information
- The risk of harm from unauthorized use or disclosure
- The reasons the information is processed
- Legal obligations that apply
- Whether the same purpose can be met another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive information is sent over SSL. Even so, no transmission method or storage system is completely secure.
Children's Privacy
This Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal authority.
California Privacy Rights
If you live in California, you may have the following rights, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of that information
- Business or commercial purposes for collection
- Categories of third parties with whom we shared information
- Specific pieces of personal information we maintain about you
Right to Delete
You may request deletion of personal data collected from you, subject to applicable exceptions.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be treated as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercise your privacy rights.
Verification
We confirm requests before taking action. Requests that cannot be verified or are excessive may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may require proof of authorization.
Shine the Light
California residents may ask for a list of third parties that received personal information for their marketing purposes during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ.
Changes to This Policy
We may revise this policy from time to time.
When that happens, the "Last Updated" date will be changed.
If you keep using the Website after an update, that means you accept the revised policy.
How to Contact Us
Chop Chop Tree
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
